An ongoing research initiative

The Community Business Study

An ongoing look at what South African community businesses actually need — built from real answers, not assumptions.

Most research about community entrepreneurship is done about community entrepreneurs, not with them. We're trying to do it differently. Every few questions you answer here adds to a real, growing picture of what's actually happening in businesses like yours — and what we learn, we share back.

This isn't a sales pitch. It's a handful of questions, it's optional, and it directly shapes what kasiAIhub builds next.

Want to know why we're doing this? Read the thinking behind the study →

1. If part of your business could be handled for you completely, without you needing to learn how — would you want that, or would you rather learn to do it yourself?
2. Think about yesterday. What's the one thing you did in your business that you wish someone else had just done for you?
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3. What's something you've tried to fix more than once, but it keeps coming back?
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4. Pick the part of your business you find hardest — compliance, pricing, or admin — and tell us exactly what you actually do about it right now. Even if the honest answer is 'I ignore it.'
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5. If you could wave a wand and one part of running your business disappeared completely — handled, done, never had to think about it again — what would you choose, and why that one?
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Answers may be used anonymously in aggregate findings or future articles. Never shared individually, never sold.